Your customer toolbox gives you all the forms you need to request appropriate discounts and changes to both your character and personal details.
Preview of Character Details
We have the ability to add more than one character preview to a single online account. We expect this will be very useful to families and persons who are purchasing tickets for both themselves, and someone else. Please use the RED form below to request the linking of additional characters to this account.
We will gain permision from the character holder before we authorise its dispaly. Please do not attemp to abuse this system.
We are only a small team of two or three, we will do our utmost to work as quickly and effienctly as possible to get your event pack correct the first time
A Note From the LT
There has been no increase in the price of adult tickets. Thursday arrival has been held at Ten Pounds (This has been the same price since 2000)
Following feedback form families, we have once again frozen the ticket price of children. Children under 16 are still exempt from the Thursday early arrival fee.
To make it better for families, we have increased the age of free children to 10. All children 10 and under are free. They must be accompanied by a paying adult.
What about Adults?
We are aware that there has been a small number of isolated instances where accounts have not shown a true reflection of the number of Banked OSPs. Should you find your OSP count to be not what you expect (its either too high, too low, or missing alltogether) please complete this form.